TGS support you during this time of challenge and difficulty caused by COVID-19
To The Visitor Economy Community
We are sending you a heartfelt message from the TGS Board and offering our support during this time of challenge and difficulty caused by COVID-19. We want you to know that we are here for you and our industry and will continue to support you where possible. Let’s use our love of our region and community and our passion and dedication for providing exceptional visitor experiences to band together and work through this as best we can.
A working group of TGS has been established with the aim of identifying the most pressing issues facing our local operators now and into the coming weeks.
So far we have heard that the industry needs -
Up to date and easy to access information and guidelines on new standards for health, hygiene and safety for both the hospitality and accommodation industries in dealing specifically with COVID-19
Secure access to essential supplies ie toilet paper, cleaning supplies, hand sanitisers, fresh and packaged produce
Practical mitigation measures and information on transitioning to a new way of doing business in the current environment ie limiting the handling of cash, temporary use of disposable cups and utensils, offering take away services
Loss control measures
Human resource management support and advice
Financial stress reduction measures
Reintroduction of free parking in the CBD
Access to health and well being and counselling services
Accurate and up to date information on what is open
If you have any other areas where you feel you need support please reach out to the TGS Board, our contact details are below. We will be using this information to be fed back to lead agencies and key stakeholders including the Greater Shepparton City Council, C4GS, the Chamber of Commerce, VTIC and state government agencies in an effort to attract the timely support and resources industry needs now and into the future.
In addition we will be seeking to establish the following -
A TGS Facebook support group 'TGS celebrating the small' established to connect you with the 'TGS village' to share information and resources, ask questions, reach out for assistance, highlight opportunities for collaboration, diversification, human resource sharing, share what you are doing in your business and ideas on what your staff can be working on during times of closure
Virtual training on health and hygiene and associated resources
Visitor information, particularly messaging on how visitors can access our region safely
Communication to locals on the activities that they can do safely in our open spaces ie. Walks, shared pathways, Botanic Gardens, waterway etc
Progressing the development of the Great Things Happen Here strategic destination marketing plan including a reset following the significant change in event environment
Messaging around celebrating the small, the makers, the creators and the growers
A key tourism infrastructure project plan to bolster the appeal and ability to attract visitors back to Greater Shepparton when things return to our new normal
We encourage you to communicate with your customers and consider potential new ways of doing business to meet their needs and support your business.
Below you will find a series of links that we encourage you to access and implement as best you can to meet the current and future needs of your individual business.
Our thoughts are with all of our members and our community at this time, please be assured that we will keep you up to date with communication as it becomes available to us. We will be continually seeking your input to ensure that the decisions are being made by you, the people that are operating the businesses and those that are directly facing the challenges.
Tips To Help Adapt Your Cafe
VTIC CEO COVID-19 update
Webinar coronavirus and annualised salaries
Necessary precautions for your hotel property
Indoor Gathering Restriction Fact Sheet
Rent Abatement Letter Template (to send to landlords)
State Government Stimulus Package Fact Sheet
Best practice guide for managing COVID-19 in your business
Workplace Relations FAQs for business
R&CA Government Stimulus Fact Sheet
Business risks and insurance in the face of coronavirus
Coronavirus (COVID-19): Advice for Employers
TGS Board contacts